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Delete Your Account: A User Guide
Introduction to Account Deletion
We understand that there may come a time when you decide to delete your account. Whether it’s a matter of personal preference or data privacy, we’re here to help make the process as straightforward as possible. This guide will walk you through the steps to request account deletion directly within our app.
Step-by-Step Account Deletion Checklist
Follow these simple steps within the app to initiate your account deletion process. Please note, for security and verification purposes, final deletion requests must be submitted via email.
The images provided show the steps to take once you are logged into your account.
Step 1: Open OZZI Global Safety
Step 2: Login to your Account
Step 3: Tap the hamburger menu at the top of the Home Screen
Step 4: Tap Account & Subscription
Step 5: Tap Delete My Account
Step 6: Confirm you would like to delete your account.
CAUTION: This action cannot be undone.
Email Deletion Request
If you prefer for us to delete your account for you, please send an email to info@ozzi.app with the subject line “Account Deletion Request.” In your email, include your username and the email associated with your account. Our team will process your request and confirm the deletion of your account. Please allow up to 48 hours for a response.
Questions or Concerns
If you have any questions or need further assistance with the account deletion process, don’t hesitate to reach out. Our dedicated support team is here to provide you with the assistance you need. Email us at info@ozzi.app or visit our Support Center for more information.
